Frequently asked Questions

  • How long does it take to process an application?

  • How to create an application?

  • What is a confirmation from the Bitcoin network?

  • What is the minimum amount for exchange?

  • How to track my application status?

  • I paid for the application, but the money was not received on my account. What could be the reason?

  • Why does it take so long to process my application?

  • If asked to clear the Cookies and Chache, how am I to do it?

  • What is ‘card verification’ and why is it necessary?

  • Transfer of the Bitcoin crypto-currency

  • Transfer through the Payeer payment system

  • Transfer through the Perfect Money payment system

  • The crypto-currency rate calculator

  • What is a referral program and how can it be obtained?